Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is designed for water sports enthusiasts, including competitive swimmers, divers, and professionals. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property Rights

All content on usdivingsports.com, including product designs, images, and text, is the property of Diving Supplies Store and protected by copyright laws. Unauthorized use is prohibited.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our professional diving equipment, including:

• Specialty fins (monofins, freediving fins, etc.)
• High-performance swimwear and wetsuits
• Competition-grade masks and snorkels
• Technical diving accessories

Colors may vary slightly due to monitor settings. Custom wetsuits are made-to-order and cannot be altered after production begins.

2.2 Product Availability

Some items (like limited-edition competition gear) may have restricted availability. We’ll notify you if an item becomes unavailable after ordering.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days. You’ll receive an order confirmation email with details.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order submission.

3.3 Pricing and Currency

All prices are in USD. International customers may see converted prices at checkout, but final charges will be in USD.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods for our global customers (excluding certain Asian countries and remote regions):

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
• Free Shipping (orders over $50): EMS, 15-25 business days

4.2 International Orders

Customers are responsible for:

• Customs duties
• Import taxes
• Other fees imposed by your country

4.3 Delivery Issues

Report undelivered packages within 30 days of expected delivery. We’ll work with carriers to resolve issues.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging with tags attached. Non-returnable items include:

• Neoprene clothing (hygiene reasons)
• Opened masks & snorkels
• Tailor-made wetsuits
• Opened underwater games

5.2 Return Process

Email [email protected] with:

• Order number
• Product details
• Reason for return
• Photos if damaged

Return shipping costs are the customer’s responsibility unless the return is due to our error.

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect returns. Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

6.1 Account Security

You’re responsible for maintaining account confidentiality and all activities under your account.

6.2 Product Use

Our equipment is designed for professional use. You assume all risks associated with proper equipment usage and diving activities.

6.3 Compliance with Laws

You must comply with all local regulations regarding diving equipment use and import restrictions.

7. Liability Limitations

7.1 Product Liability

Diving Supplies Store isn’t liable for:

• Misuse of equipment
• Incorrect product selection
• Failure to follow manufacturer guidelines

7.2 Website Operation

We’re not responsible for temporary website unavailability or technical issues beyond our reasonable control.

8. Privacy Policy

Your privacy is important. Our Privacy Policy explains how we collect and use your information.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms:

Diving Supplies Store
2542 Bluff Street
Brandywine, US 20613
Email: [email protected]